Non-Payment Penalties
Students are required to pay the Louisiana State University balance by the payment due date. If payment is not received, students may be penalized by being dropped from the class(es) or having the account balance transferred to the collection agency, Louisiana Office of Debt Recovery (ODR).
Non-Payment of Semester Charges
Students who have not completed Financial Registration by seven days prior to the first day of classes will be dropped from their courses by LSU. Students may re-enroll in available courses; however, waitlisted seats will continue to be assigned based on each student's position on the waitlist.
Students who are re-enrolled but still have not completed Financial Registration by the Final Day to Add will be dropped from their courses again and will not be permitted to re-enroll in those course(s).
After satisfying any past-due balance, students should work with their academic advisor to determine whether the same or equivalent course(s) are available in a future term.
Collections
Students will receive a warning letter notifying the student that there is an overdue balance. If a warning letter is received this means the account is 60 days delinquent and payment must be made to LSU within 30 days of the date of the letter to avoid being transferred to collections. Students must take immediate action and contact our office via e-mail at bursar@lsu.edu to make payment. If the balance on the LSU account is not cleared, LSU is required to forward all delinquent accounts to the ODR in accordance with the State of Louisiana guidelines. Once a balance has been transferred to collections, a collections fee of up to 25 percent is added to the total amount transferred.
If the account has been turned over to the Louisiana Office of Debt Recovery (ODR), questions or concerns, should be referred to ODRpaymentplan@la.gov or via phone at 1-844-330-6176, option 6.
Accounts that were turned over for collections prior to June 2025 were turned over to the Louisiana Department of Justice, Office of Attorney General (AG). If the account has been turned over to the AG, questions or concerns should be referred to collectionsinfo@ag.louisiana.gov or via phone at 225-326-6550 or 1-800-423-2129.
To avoid penalties and being sent to collections, students are reminded of the following:
- Be aware of LSU's payment deadlines. Charge due dates are displayed on Workday and can be viewed on the Schedule Booklet.
- Know when payments are due. If activity such as a new charge is posted on the student account, a notification is generated monthly excluding January and August.
- Stay informed! Students can access the student account information 24 hours a day, seven days a week by logging into Workday. Payments can be made online via Illumia we accept all major credit cards and e-checks.
- If a student has decided not to participate in an enrolled course, please properly withdraw.
- Follow up on all payment arrangements. Make sure the funds are applied and the account balance stays at zero.
- Ensure invoices and updates are received by keeping student mailing addresses up to date under Contact > Edit > Primary Address > Submit.
- Do not get sent to collections! Email bursar@lsu.edu to make payments on the account. Partial payments on balances are accepted until the balance is cleared.